Loyalty: It's Not Just for Programs Anymore

2020’s three largest forces—the pandemic, civil unrest, and divisive politics—continue to have far-reaching impacts on both our personal and work lives.

2021 Singles' Day Insights: Brand Building in the New Consumer Era

Once a tongue-in-cheek celebration for the uncoupled, Singles’ Day has over the past 12 years evolved into a true social phenomenon with refined commercial mechanisms.

The Post Digital Transformation Age: Standing Out From Sameness

Advancements most brands have made during the pandemic brought the digital transformation era to a close. Now, we are swiftly entering the post-digital transformation age.


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