2021 Singles' Day Insights: Brand Building in the New Consumer Era

by Ogilvy China

Singles Day

Once a tongue-in-cheek celebration for the uncoupled, Singles’ Day has over the past 12 years evolved into a true social phenomenon with refined commercial mechanisms. With multi-platform competition, multi-content co-creation and multi-technology applications, this year more than ever, the event has become a competitive battlefield for brands and a litmus test for retailers and their ability to stand out in the new consumer era. In this report, we look at 5 key trends and observations from this year's festival. The 5 trends are:

1. New Approach: Upgrading the brand experience to better reach consumers in the new era

2. New Policy Trends: The intersection of brand centralization and platform diversification

3. New Logic: Full-funnel marketing models propel a new logic for growth, building long-term brand 'loyalists'

4. New Catalyst: Omni-channel membership experience becomes a new brand growth engine

5. New Future: Tech-based experiences empower brand marketing, with the metaverse offering a glimpse into tomorrow's possibilities.


To read about all of these trends in depth, click here to visit Ogilvy China and download the full report.


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